Kiwi Wali Diwali - Terms & Conditions

October 1, 2026

1. Overview

"Kiwi Wali Diwali" ("Campaign") is a spend milestone-based cashback campaign for select Kiwi-linked credit cardholders. Eligible Users who opt-in and achieve their assigned spend milestone using their credit card issued on Kiwi, during the Campaign Period earn an assured cashback reward. Users who achieve the milestone also receive a Golden Ticket - an entry into a lucky draw to win an iPhone 18 Pro (128 GB).

The Campaign is offered and funded by GoKiwi Tech Private Limited, a company incorporated under the Companies Act, 2013 ("Kiwi"). The cashback reward and the Golden Ticket prize are provided by Kiwi. Yes Bank Limited, AU Small Finance Bank Limited and Punjab National Bank, as issuers of the eligible credit cards, are not sponsors of the Campaign.

2. Eligibility

Participation in the Campaign is by invitation only. Only cardholders specifically selected and notified by Kiwi ("Eligible Users") may participate. Kiwi's selection criteria and list of Eligible Users are at Kiwi's sole discretion, final and binding. Cardholders who have not been selected or notified by Kiwi cannot participate in or claim any reward under this Campaign, regardless of their card usage or spend.

Excluded persons. Directors, employees and consultants of GoKiwi Tech Private Limited, Yes Bank Limited, AU Small Finance Bank Limited and Punjab National Bank, and any agency involved in running this Campaign, are not eligible to participate in the Campaign.

3. Duration & Opt-In

The Campaign is opt-in (activation/intent) based. Eligible Users must opt-in during the opt-in window to participate. Spends using the credit card issued on Kiwi, made between October 1, 2026 and October 31, 2026 (both days inclusive) on the Kiwi app count toward the milestone, provided the Eligible User completes opt-in on or before 11:59:59 PM on October 12, 2026. For users who opt-in after 12:00:00 AM on October 13, 2026 until the Campaign end date, the eligible spends for the milestone will be calculated from the opt-in date until the end of the Campaign. No transaction made after October 31, 2026 will count toward the milestone.

4. Eligible Transactions

All successful UPI payments to merchants made through the Kiwi app using the following credit cards issued through the Kiwi platform are eligible for the Campaign ("Eligible Transactions"). Transactions made using these cards through any other UPI app, at POS terminals, or online by entering card details, do not count toward the milestone.

• Yes Bank Klick Credit Card
• AU Bank Kosmo Credit Card
• PNB Kiwi Credit Card

Only successful transactions count toward the milestone. Failed, declined, refunded or pending transactions are not eligible. EMI transactions are eligible, subject to Section 5 below.

5. EMI Transactions

Transactions converted to EMI (Equated Monthly Instalments) are eligible and count toward the milestone. Only the original transaction amount (principal) counts, and it counts once, on the date of the original transaction. EMI interest, processing fees and taxes do not count. However, if an EMI transaction is foreclosed (closed before completion of its tenure) at any point during or after the Campaign Period, it will not be considered for milestone computation, and the corresponding transaction amount will be excluded from the User's milestone spends.

6. Excluded Categories

Transactions under the Rent and Education merchant categories are excluded from the Campaign and will not count toward milestone spends, regardless of transaction value or card used.

6513, 8211, 8220, 8241, 8244, 8249, 8299.

Transactions from merchants like Cred, PhonePe, Cheq, Housing.com, NoBroker and a few more under 8999 and 7399 will also be excluded from the Campaign.

7. Refunds & Reversals

Any transaction that is subsequently refunded, reversed, charged back, or cancelled - in full or in part - will be deducted from the User's milestone spends, whether the refund or reversal occurs before or after the User appears to have achieved the milestone. If a refund or reversal causes a User's spends to fall below the required milestone threshold, the User will no longer be eligible for the cashback reward and/or Golden Ticket, as applicable, and any reward already communicated but not yet credited will be revoked. Rewards are finalized only after accounting for all refunds and reversals recorded up to the Fulfillment Date (Section 9).

8. Reward Structure

The cashback reward under this Campaign is over and above the Eligible User's card's base rewards, cashback, or any other proposition already applicable to the card. It is additional and does not replace or reduce any other benefit the User is otherwise entitled to.

9. Fulfillment

The assured cashback reward will be credited to Eligible Users on or before November 30, 2026, after accounting for all refunds, reversals, and cancellations recorded up to that date. Kiwi reserves the right to delay fulfillment where verification of transactions, refunds, or reversals is pending. Rewards will be credited to the same card or account used for the qualifying transactions, unless otherwise specified. To receive the cashback reward, the card to which it is to be credited must be active and in good standing on the fulfillment date, meaning it is not blocked, closed, overdue or under dispute.

10. Golden Ticket - iPhone 18 Pro (128 GB) Contest

Eligible Users who achieve their assigned milestone during the Campaign Period receive a Golden Ticket, which is their entry into a draw to win an iPhone 18 Pro (128 GB).

Kiwi's decision on the winner-selection process and outcome is final and binding on all participants.

1. 10.1 Number of prizes and entries. Three (3) prizes will be awarded under this Campaign. Each Eligible User who achieves their assigned milestone will receive one (1) Golden Ticket, regardless of the amount by which their spends exceed the milestone.
2. 10.2 Prize. The prize is three (3) Apple iPhone 18 Pro (128 GB) devices, in a colour chosen by Kiwi subject to availability. If the prize is unavailable for reasons beyond Kiwi's reasonable control, Kiwi may substitute a product of equal or greater value, at its discretion. One user may get a maximum of one (1) Apple iPhone 18 Pro (128 GB).
3. 10.3 Selection process. The winner will be selected by computer-generated random selection from all Golden Ticket holders whose eligibility has been confirmed. The selection will be conducted in the presence of an independent witness. Kiwi will keep records of the selection for at least twelve (12) months.
4. 10.4 Provisional winner and alternates. The selected winner is provisional until verification is complete. If the provisional winner is ineligible, cannot be contacted, or fails verification, the prize will be offered to the next alternate in ranked order.
5. 10.5 Winner notification. Kiwi will notify the provisional winner through the Kiwi app and on their mobile number registered with Kiwi, by call, SMS and/or WhatsApp. The winner must respond within seventy-two (72) hours of the first notification. If they do not, the prize will be forfeited and offered to the next alternate. Kiwi will never ask a winner for their card number, CVV, UPI PIN, OTP or any payment to claim the prize. Any such request does not come from Kiwi.
6. 10.6 Verification. Before the prize is awarded, the winner must:
   • provide valid KYC documents and their PAN;
   • have a residential address in India other than in the State of Tamil Nadu;
   • hold a Kiwi-linked credit card that is active and in good standing (not blocked, closed, overdue or under dispute) on the date of verification; and
   • comply with Section 11.3 (Taxes).
   Kiwi may disqualify the winner if any of these is not met or any information provided is found to be false.
7. 10.7 Prize delivery. The prize will be delivered within thirty (30) days of successful verification to the winner's verified address in India. Kiwi is not responsible for delays caused by the courier or by incorrect address details provided by the winner. Risk in the prize passes to the winner on delivery.
8. 10.8 Publicity. By participating, the winner agrees that Kiwi may publish their first name, the initial of their surname and their city, in the Kiwi app and on Kiwi's social media channels, to announce the result. Use of the winner's photograph, video or testimonial requires their separate written consent. Refusing that consent will not affect their entitlement to the prize.
9. 10.9 Warranty and trademarks. The prize carries only the manufacturer's standard warranty. Any warranty or service claim must be made directly with the manufacturer or its authorized service centres. Kiwi makes no representation or warranty about the prize and is not liable for any defect in it. Apple and iPhone are trademarks of Apple Inc. Apple is not a sponsor of, or associated with, this Campaign.

11. General Terms

1. Amendment & revocation. Kiwi may modify, suspend, extend or withdraw the Campaign or these Terms, in whole or in part, by notifying Users in the Kiwi app. A modification, suspension or withdrawal will not adversely affect the cashback reward or Golden Ticket of any User who has achieved their milestone before it is notified. Kiwi may suspend or withdraw the Campaign with immediate effect if required by law, a regulator, or a card-issuing bank, or to prevent fraud or misuse.
2. No cash alternative. Rewards under this Campaign, including the Golden Ticket prize, are not transferable, exchangeable, or redeemable for cash or any other product or service, unless otherwise stated by Kiwi.
3. Taxes. Any applicable taxes, duties, or statutory levies, except TDS, on the cashback reward or the Golden Ticket prize shall be borne by the rewarded User, as per applicable law.
4. Fraud & misuse. Kiwi reserves the right to disqualify any User and revoke any reward if it determines, at its sole discretion, that the User engaged in fraudulent activity, misuse, or any attempt to manipulate the Campaign.
5. Underlying card terms apply. Participation is subject to the User's continued compliance with the standard terms and conditions governing their Kiwi-linked credit card and account.
6. Responsible use of credit. All spends are subject to the User's available credit limit. Rewards under this Campaign do not reduce, waive or offset any interest, fees or charges as may be applicable on the User's Credit Card, and are not treated as payment toward the Credit Card Bill.
7. Limitation of liability. To the extent permitted by law:
   1. Kiwi is not liable for any failure or delay in opt-in, transaction processing, milestone tracking or reward fulfillment caused by network or UPI outages, failures of the card-issuing bank, NPCI or any other third party, or events beyond Kiwi's reasonable control;
   2. warranty and defects relating to the Golden Ticket prize are governed by Clause 10.9;
   3. Kiwi's total liability to any User in connection with the Campaign is limited to the value of the cashback reward and, if applicable, the Golden Ticket prize that the User is entitled to under these Terms; and
   4. Kiwi is not liable for any indirect or consequential loss.
8. Governing law & jurisdiction. These Terms are governed by the laws of India, and courts at Tamil Nadu have exclusive jurisdiction. Users from these states will not be eligible to receive an iPhone 18 Pro (128 GB) as the Golden Ticket prize.
9. Grievance/contact. For queries or grievances relating to this Campaign, Users may contact Kiwi via official channels, including in-app support or email at service@gokiwi.in.
10. Entire agreement. These Terms constitute the entire understanding between Kiwi and the User with respect to the Campaign and supersede all prior communications on the subject.