Diwali EMI on UPI Offer - Terms & Conditions
These terms & conditions (the “Terms”) govern the Diwali: EMI on UPI promotional offer (“Offer”) provided by Gokiwi Technologies Pvt Ltd (“Kiwi”, “We”, “Us”, “Our”) to eligible customers (“You”, “Your”, “Customer”). By participating in the Offer, You accept and agree to be bound by these Terms, along with Kiwi’s standard Terms & Conditions, Privacy Policy, and any other relevant policies.
Offer Period
- Offer is valid from 17 September 2025 to 10 November 2025, both dates inclusive (“Offer Period”).
- Kiwi reserves the right to extend, shorten, suspend or cancel the Offer (or make any changes) at its sole discretion, with or without prior notice.
Eligibility
- The Offer is open to all customers availing EMI on UPI via Kiwi, using credit card issued on the Kiwi app after 4th July, 2025
- Only transactions processed successfully during the Offer Period, and meeting all other conditions, shall qualify.
- The EMI on UPI feature is live for Yes Bank Klick credit card currently. This feature will soon be extended to customers of the AU Bank Kosmo Credit Card.
Offer Construct / Benefit
| EMI Tenure | Cashback on Interest Portion | Maximum Transaction Value Eligible |
|---|
| 3-Month EMI | 100% of the interest or ₹2,500, whichever is lower will be returned as cashback | ₹1,00,000 per transaction |
| Tenures > 3 months (6-, 9-, 12-month EMIs) | 50% of the interest OR ₹2,500, whichever is lower, will be returned as cashback | ₹1,00,000 per transaction |
Examples:
- Purchase of ₹40,000 at 3-month EMI @ 16% interest → interest ₹1,071 → cashback = ₹1,071 (full cashback)
- Purchase of ₹40,000 at 6-month EMI @ 16% interest → interest ₹1,887 → cashback = ₹943 (half of ₹1,887)
- Purchase of ₹1,00,000 at 6-month EMI @ 20% interest → interest ₹5,914 → cashback capped at ₹2,500
Processing Fees & Disclosures
- Processing fees (if any) as levied by the bank / EMI partner apply, and are payable by the Customer.
- All relevant fees, interest rates, and terms of the EMI (including late payment fees, if any) will be clearly disclosed in the app / payment flow before confirming the transaction.
Cashback Terms
- Cashback pertains only to the interest portion of the EMI; principal is not eligible.
- Cashback offer does not apply to excluded merchant categories (as provided in the Rewards T&Cs pt. h) or on transactions where issuing Bank does not allow conversion to EMI
- Cashback is applicable on transactions where the offer is clearly displayed at the point of transaction
- Cashback will be credited as Kiwis to the customer’s account after the EMI conversion
- In case the EMI conversion fails, customer will be credited the regular rewards applicable as part of the customer’s reward program on credit cards issued on the Kiwi App; this will be auto-credited to the customer’s Kiwi account upon failure of EMI conversion
- In case the EMI transaction is refunded, cancelled, or charged back, cashback will be reversed from the customer’s account
- Valid for successful transactions made using Kiwi’s EMI on UPI offering, and standard EMI on UPI terms and conditions apply.
- Offer is non-transferable and cannot be combined / clubbed with other Kiwi or partner offers unless explicitly stated. Therefore, customers availing this offer will not be eligible to receive the regular rewards applicable on the credit card issued on Kiwi app, or the Neon rewards.
- In cases where multiple offers are applicable, Kiwi will determine which offer applies.
- Transactions from merchants or merchant categories excluded under Kiwi’s standard policies are not eligible for the offer.
- Customers found misusing the Offer, engaging in fraud, or violating fair usage policies will be disqualified. Kiwi reserves the right to refuse cashback or otherwise exclude such customers.
- Offer not valid in states or jurisdictions where prohibited by law, regulation, or authorities.
- Any dispute in connection with eligibility for the Offer, correctness of cashback computed, or other matters will be resolved by Kiwi at its sole discretion.
- Kiwi may request additional documents (e.g. invoices, bank statements) to verify claims.
- Any tax liability arising out of cashback or other benefit received under the Offer shall be borne by the Customer.
- Offer subject to applicable laws, regulations, and guidelines including but not limited to those of NPCI (National Payments Corporation of India), Reserve Bank of India, partner banks.
- These Terms are in addition to, and do not supersede or replace, Kiwi’s standard Terms & Conditions and other policies. Where a conflict arises, these Offer Terms shall prevail with respect to this specific Offer.
- Kiwi makes no warranty, express or implied, about the Offer being uninterrupted or error-free.
- Kiwi may modify, suspend, or withdraw the Offer, or change eligibility criteria, at any time without prior notice.
- Kiwi shall not be liable for any loss, damage, cost, claim, or expense suffered by You in conducting or availing of the Offer, except where prohibited by law.